General Admission

General Admission

Tickets will be available from the HKRU Ticketing platform from 10am, September 29 2022!

For further instructions on how to use your ticket please download the user guide here.

General ticketing information

WHERE DO I GO TO BUY TICKETS?

Tickets are available on the HKRU Ticketing website from 10am September 29, 2022

WHAT IS THE TICKET LIMIT PER PERSON?

6 tickets per person

CAN I BUY A TICKET AT THE STADIUM OR FROM OTHER OUTLETS?

No, tickets are only available for purchase from the official HKRU Ticketing platform

I HAVE PURCHASED MY TICKETS THROUGH ANOTHER PLATFORM OTHER THAN HKRU TICKETING, ARE MY TICKETS VALID?

No. We wish to advise all fans that the only authorised seller of the Cathay Pacific/HSBC Hong Kong Sevens 2022 is the HKRU Ticketing platform. Tickets sold through unauthorised platforms will not be accepted.

ARE THERE CHILDREN’S TICKETS?

Yes there are a limited amount of children’s tickets, available for those under 12. We expect these to sell out quickly, so don't delay! Children aged 2 and under do not require a ticket.

WHAT IS THE PRICE OF TICKETS?

Tickets are priced at HK$1,950 for an adult, and HK$950 for a child

CAN I PURCHASE A SINGLE DAY TICKET?

No, tickets are only available for purchase as a 3 day pass - however, you are able to transfer one of your single day tickets to a friend via the transfer function on the ticketing app, if needed

ARE TICKETS REFUNDABLE?

Tickets are only refundable if there's a cancellation or the event has to happen behind closed doors

I Have My Tickets Already

WHEN CAN I PRINT OR COLLECT MY TICKET?

All tickets will be digital via purchase on HKRU Ticketing platform. Buyers can then follow the instructions and access their tickets via the HKRU Ticketing App.

I BOUGHT TICKETS FOR FRIENDS AND FAMILY – HOW DO THEY GET IN?

The ticketing app makes it easy to send tickets to your friends and family in advance by using the transfer function. We highly recommend transferring each attendee their own ticket in advance, allowing everyone to enter on their own.

I HAVE MY CHILD’S TICKET AND MY TICKET ON MY SMARTPHONE, CAN WE ENTER THE STADIUM TOGETHER?

Yes! More than one digital ticket can be downloaded to one smartphone. You will simply swipe left and right to view both of your tickets as you enter the stadium together.

WHEN WILL THE QR CODE DISPLAY ON THE DIGITAL TICKET?

The QR code will display on the digital ticket on the morning of the event day. This is to prevent fraud and counterfeiting.

CAN I PRINT OUT THE QR CODE OR PHYSICAL TICKETS?

No. With QR code digital tickets, all tickets are fully digital and only accessible on the smartphone.

CAN I USE A SCREENSHOT OF MY TICKET?

No. To reduce fraud and counterfeiting, screenshots of digital tickets or QR code will not be valid for entry. A digital ticket must be provided within the ticketing app to gain entry.

Getting into Hong Kong Stadium

WILL I NEED TO SHOW ANY FORM OF IDENTIFICATION WHEN ENTERING THE HK STADIUM?

No. We will not be checking attendee’s identification when entering the HK stadium. A friendly reminder, every HK resident who is aged 15 or above is required to carry proof of identity.

CAN I EXIT AND RE-ENTER THE HK STADIUM ON EVENT DAY?

Yes. Please scan out your digital ticket at the main gates, and you can scan in using the same ticket to re-gain entry into the HK Stadium. Please note once a digital ticket has been scanned in, the ticket is not transferrable to another guest, i.e., one digital ticket = one guest.

HOW CAN I ENSURE MY TICKET(S) WILL SCAN AT THE DOOR?

Before entering the venue, please have your tickets ready on the smartphone screen and be sure the brightness of your smartphone display is turned up!

WHAT IF I NEED HELP WITH MY DIGITAL TICKET ON THE EVENT DAY? OR I HAVE A BATTERY ISSUE WITH MY SMARTPHONE?

You can simply stop by the Hong Kong Stadium Box Office on event day and we will assist you.